Refund & Cancellation Policy

I am 100% committed to your satisfaction of service at Sacred Glow Studio. I guarantee that each client receives valuable and consistent service, respectful professionalism, and courteous customer support.

Due to the nature of my business being primarily service based, I have a no refund policy for services rendered since I am not able to guarantee specific results for each individual as they will vary. I believe, as a certified healing practitioner & wellness coach, that I am assisting clients in healing themselves, and they are ultimately responsible for the types of outcomes they will have. All other sales by Sacred Glow Studio are considered final.

Cancellations requested at least 24 hours prior to the scheduled appointment will incur no penalty, and I will do my best to accommodate when rescheduling as my schedule allows. Any deposit or pre-payment made will be applied to the new rescheduled appointment. Those that make a habit of booking appointments, only to cancel 24 hours prior on a regular basis may be asked to pay a 50% non-refundable deposit when booking future appointments at my discretion. Last minute cancellations without significant reason, or an appointment "No Show” will be required to prepay the full amount of the service going forward at time of booking with no exceptions. I also reserve the right to refuse service to anyone I deem disruptive, aggressive, threatening, intimidating, hostile, or overall unsafe to be around. All deposits and prepayments are nonrefundable.

If I must reschedule clients due to sickness or family emergency all affected appointments will be given the choice to reschedule with priority, or request a full refund if deposit or payment has been made. It is my hope to never have to reschedule with clients, but I want to outline what to expect in case it does happen.

If, for any reason, you feel your service did not meet the expectations outlined in my service descriptions, please feel free to contact me. I will do my absolute best to work towards a satisfactory resolution for all parties involved.